Privacy Policy – Luxurious Scents
Introduction
Welcome to Luxurious Scents, Karachi’s trusted online perfume store. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you shop with us or interact with our website.
By using our services, you agree to the practices described in this policy.
Information We Collect
To provide you with smooth service and timely delivery, we may collect the following information:
1. Personal Information
- Full name
- Phone number
- Email address
- Residential or delivery address
2. Order & Payment Information
- Product details
- Order numbers
- COD payment confirmations
- Any communication related to your purchase
3. Device & Browsing Information
Automatically collected through cookies and analytics tools:
- IP address
- Browser type
- Device information
- Pages visited
- Session duration
We do not store or collect credit/debit card details since payments are typically handled via COD or secure third-party gateways.
How We Use Your Information
We use your information for the following purposes:
✔ Order Processing & Delivery
To confirm, prepare, ship, and deliver your order accurately.
✔ Customer Support
To respond to inquiries, resolve issues, and provide updates.
✔ Order Notifications
To send order confirmations, shipping updates, and tracking details.
✔ Website Improvement
To improve website performance, user experience, and security.
✔ Marketing (Optional)
With your permission, we may send:
- Promotions
- Discount offers
- New fragrance arrivals
You may unsubscribe anytime.
Sharing Your Information
Your privacy is extremely important to us. We never sell or rent your personal data.
We only share necessary information with trusted partners:
1. Courier Companies
To deliver your order safely and quickly.
2. Payment & Verification Partners
To confirm COD or online payment (if applicable).
3. Technical Service Providers
For website hosting, analytics, and security improvements.
All partners are required to maintain strict confidentiality.
Data Protection & Security
We implement strong security measures to protect your personal data from unauthorized access, misuse, or alteration.
Security practices include:
- Encrypted communication
- Secure servers
- Firewall protection
- Limited access to sensitive data
Although we take maximum precautions, no online system is 100% risk-free. However, we continuously update and improve our security processes.
Use of Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us:
- Recognize returning visitors
- Improve load speed
- Optimize product recommendations
- Understand user behavior for better performance
You may disable cookies in your browser settings, but this may limit website functionality.
Your Rights as a Customer
As a Luxurious Scents customer, you have the right to:
✔ Access Your Personal Data
Request a copy of the data we store.
✔ Correct or Update Information
Fix inaccuracies in your account details.
✔ Request Data Deletion
Ask us to delete your personal information.
✔ Opt Out of Marketing
Unsubscribe from promotional messages anytime.
Simply contact our support team to exercise these rights.
Retention of Data
We retain customer information only as long as required for:
- Legal obligations
- Order history
- Customer service purposes
- Fraud prevention
Once no longer needed, your data is securely deleted.
Third-Party Links
Our website may contain links to external websites.
Luxurious Scents is not responsible for the privacy practices of third-party sites. We encourage you to review their policies before sharing information.
Children’s Privacy
Our services are not intended for children under the age of 13.
We do not knowingly collect information from children.
Changes to This Privacy Policy
Luxurious Scents may update this Privacy Policy periodically.
Any changes will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions or requests regarding your privacy, feel free to contact us:
Luxurious Scents – Karachi, Pakistan
WhatsApp Support: +923282087269
Email: luxuriouscents2025@gmail.com
Website: www.luxuriouscents.com
We are always happy to assist you.