Terms & Conditions – Luxurious Scents

Introduction

Welcome to Luxurious Scents, Karachi’s trusted online perfume store. By using our website, placing an order, or interacting with our services, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

These terms apply to all users of our website, including customers, visitors, and subscribers.

1. General Conditions

By accessing or using Luxurious Scents, you confirm that:

You are at least 18 years old
The information you provide is accurate and complete
You will not misuse or attempt to disrupt our website or services

We reserve the right to refuse service to anyone for violations of these terms.

2. Product Authenticity

Luxurious Scents guarantees:

100% original and authentic perfumes
Safe packaging and hygienic handling
Accurate descriptions based on supplier information

However, individual results such as projection, longevity, or scent experience may vary depending on skin type, weather, and usage.

3. Pricing & Payments

Pricing

All prices listed on our website are final and may change without notice due to market conditions and availability.

Payment Methods

We currently accept:

Cash on Delivery (COD)
Online payment (if available)

Order Confirmation

An order is considered confirmed when:

You receive an SMS/WhatsApp/email confirmation
Payment method is verified (if applicable)

We reserve the right to cancel any order in case of:

Invalid customer information
Product unavailability
Technical errors

4. Shipping & Delivery

Karachi Deliveries

Same-day or next-day delivery
Delivery charges may vary by area

Pakistan-Wide Deliveries

Delivery time: 2–5 business days
COD available in most cities

We are not responsible for delays caused by:

Courier issues
Weather conditions
Public holidays
Incorrect address provided by the customer

5. Returns & Refunds

Our Return & Refund Policy ensures fair handling:

Eligible Returns

A return is accepted ONLY if:

Wrong product delivered
Product damaged during transit
Unopened & unused product received incorrectly

Non-Returnable Items

The following cannot be returned due to hygiene and industry standards:

Opened perfumes
Used perfumes
Opened attars/perfume oils
Tester bottles

Refunds or exchanges are processed within 3–5 business days after verification.

6. User Responsibilities

By using our website, you agree to:

Provide accurate information
Not attempt fraud or misuse COD service
Use the tracking system responsibly
Respect our customer support team

Fraudulent orders or misuse of COD may result in permanent account restrictions.

7. Use of Website

You agree not to:

Copy or resell website content
Interfere with website functionality
Spread harmful software or malware
Use automated bots without permission

Violations may result in legal action.

8. Intellectual Property Rights

All content on Luxurious Scents — including text, images, logos, product descriptions, and branding — is the property of Luxurious Scents.

Reproduction or reuse is strictly prohibited without written permission.

9. Third-Party Links

Our website may include links to external sites.
We are not responsible for the content, privacy policies, or services of third-party websites.

10. Limitation of Liability

Luxurious Scents is not responsible for:

Delays caused by couriers
Misuse of perfumes or allergic reactions
Incorrect address provided by the customer
Unauthorized use of your account

We ensure best practices but cannot guarantee uninterrupted, error-free website performance at all times.

11. Modifications to Terms & Conditions

Luxurious Scents reserves the right to update, change, or replace any part of these Terms at any time.
Continued use of the website indicates acceptance of changes.